1. Introduction
ROAS-AI ("we", "our", "us") operates the ROAS-AI marketing campaign optimization platform at roas-ai.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and profile picture when you sign up or log in via Google OAuth.
- Ad Platform Data: When you connect your ad accounts (Meta, Google, LinkedIn, Microsoft), we access campaign performance data including spend, impressions, clicks, conversions, and revenue through authorized OAuth connections.
- Usage Data: Pages visited, features used, and interactions within the Service.
- Payment Information: Payment details are processed by Stripe. We do not store credit card numbers.
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To analyze and optimize your advertising campaigns across connected platforms
- To provide AI-powered budget recommendations and ROAS optimization
- To send account-related notifications (approval, password reset)
- To process payments for budget packages and AI tokens
- To ensure the security and integrity of the Service
4. Ad Platform Data Access
When you connect your ad accounts, we request only the permissions necessary to read and manage your advertising data:
- Google Ads: We access your Google Ads data to read campaign performance and manage budgets. We use the Google Ads API in compliance with Google's API Services User Data Policy.
- Meta (Facebook) Ads: We access ad account data, campaign metrics, and business management information.
- LinkedIn Ads: We access ad account data, campaign reporting, and organization information.
- Microsoft (Bing) Ads: We access campaign management data and performance metrics.
You can disconnect any ad platform at any time from the Campaigns page. Upon disconnection, we stop accessing your data from that platform.
5. Data Storage and Security
Your data is stored securely using encrypted databases. OAuth access tokens and refresh tokens are stored securely and used only to access your authorized ad platform data. We implement industry-standard security measures including HTTPS encryption, secure session management, and regular security reviews.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
- With service providers who assist in operating the Service (e.g., Stripe for payments, cloud hosting providers)
- When required by law or to respond to legal processes
- To protect the rights, property, or safety of ROAS-AI, our users, or the public
7. Data Retention
We retain your account data and connected ad platform data for as long as your account is active. You may request deletion of your account and associated data by contacting us. Upon account deletion, we will remove your personal data and revoke all ad platform access tokens.
8. Your Rights
- Access, correct, or delete your personal data
- Disconnect ad platforms and revoke data access at any time
- Request a copy of your data
- Opt out of non-essential communications
9. Cookies
We use essential cookies for session management and authentication. We do not use third-party tracking cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@roas-ai.com or write to us at: 701 Tillery Street, Unit 12-1574, Austin, Texas 78702, United States.
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